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Sonya: Update 6:00 am Monday 13th April
From the IDs I passed onto Playfish that still could not load, none of them had profile issues. Hence the issue for those who are still unable to connect appears to be related to cache. It is possible your browsers are not clearing the cache correctly. Playfish have done a slight change to try and ensure you receive a new version of the game if you load now, however if you still cannot get in, I recommend trying a new browser like Google Chrome to see if that works, if it does (once you have the latest flash player and java enabled on Chrome) it means that it was most likely a cache issue.
Please only post here if you fall into the following category:
You haven't been able to load only since the Pet Society game update on Thursday, AND another person in the same household (your mum, dad, partner, borther, sister, friend, etc) can load from the same house/computer.
If (and only if) you fall into this category, can you please provide:
Thanks,
Sonya.
EDIT: I need your Facebook ID, not your Facebook name, profile link or e-mail! If you do not provide this, I cannot pass on your information! Your Facebook ID is the numbers from your Facebook profile link. To find your Facebook profile link, check question 18 of: http://forum.playfish.com/showthread.php?t=15531 BUT ONLY POST YOUR ID HERE (not the whole profile link)!
Original Post: Loading Issues - Specific Information Required
Labels: Announcement